Preamble
The company Marques Confort S.A., whose registered office is located at 9 Op de Géieren L-4970 Sprinkange, is organizing an online contest (hereinafter referred to as the “Contest” or “Competition”).The contests organized on the Marquesconfort Facebook® page are free and without any purchase obligation.
By participating in the various contests via the Marquesconfort Facebook® page, participants will be able to enter a draw allowing one of them to win a prize, the nature of which is indicated in each relevant contest publication. The contests are accessible on the Marquesconfort contest website at the following address: https://marquesconfort.lu (hereinafter referred to as the “Platform”).
It is specified that the Contest is developed and managed by Marques Confort S.A. excluding any sponsorship or intervention by Facebook®, which only hosts the Contest on its Platform.
This document is the Contest Rules, hereinafter referred to as the “Rules”. It may be supplemented and/or modified at any time during the Contest, by any additional clause that will come into effect solely by its online publication by Marques Confort S.A.
Any person is deemed to have read, understood, and accepted, without reservation, the Rules in their entirety, especially the article relating to personal data as soon as they access and register for the Contest.
All the aforementioned documents are made available and accessible to any user and participant on the marquesconfort.lu website. They are asked to make a backup copy and/or print all the aforementioned texts in order to refer to them if necessary.
1.1. Participation in the Contest is open to any person meeting the cumulative conditions below:
(i) a natural person of legal age;
(ii) having Internet access and a valid personal email address;
(iii) having an address in Luxembourg;
(iv) having a Facebook® account and accessing the Contest via the Marquesconfort Platform during the period indicated in the relevant contest publication, at the following address https://www.facebook.com/marquesconfort
The company Marques Confort S.A. will, within the limits of its available means, verify compliance with these criteria. If any of these criteria are not met, registration for the Contest cannot be validated.
1.2. Participation in the Contest is limited to one entry in the draw as detailed in Article 2 below.
1.3. Access to the Contest is prohibited to employees of Marques Confort and any natural or legal person who has collaborated or is collaborating in the organization of the Contest, including their close family members (e.g., spouse, partner, child, sister and brother, parent, PACS partner).
2.1. The Contest is open to any person meeting all the conditions mentioned in Article 1.1 above, excluding any person mentioned in Article 1.3.
To register for the draw and attempt to win the prizes put into play in Article 3.1, each participant must have completed the actions mentioned below:
Registration for the draw is only effective after these steps.
It is understood that each participant undertakes to provide correct information about themselves. Marques Confort S.A. disclaims all responsibility in the event that a participant uses false names and/or first names associated with a valid email address, or even impersonates a third party, or uses an address that does not comply with point 1.1. of the Rules.
2.2. Participation in the Contest is exclusively conducted electronically on the Marquesconfort Platform, with the draw being made among the registered participants.
Any participation in the Contest on free paper or in any other form is excluded.
2.3. Participation in the Contest will only be valid if the information required by Marques Confort S.A. is complete and correct.
All registrations made using incorrect, falsified information or via counterfeit or falsified forms will be automatically disqualified from any right to obtain any winning prize.
2.4. Each participant agrees to comply with the Rules. Any non-compliance with the Rules by the Participant, including any fraud, abuse, or cheating on their part, may result in their exclusion from the Contest by decision of Marques Confort S.A..
Furthermore, in the presence of abuse or cheating by one or more participants, Marques Confort S.A. reserves the right to modify or terminate the Contest without notice, especially when the integrity of the Contest is questioned in its purpose.
3.1. Lots: The winner(s) will be determined by a draw among the participants via Facebook using the Forminator Pro platform. These winners will receive the prize indicated in the dedicated publication available on the Platform. Participants will not be entitled to any compensation or consideration, of any kind, in case of cancellation or loss other than any consideration offered by the organizer. The offered prize cannot be contested in any way, nor can it be exchanged for its cash equivalent, nor exchanged or replaced for any reason by Marques Confort S.A.. If circumstances require, Marques Confort S.A. reserves the right to replace the prize with other prizes of equivalent value.
3.2. Détermination du ou des gagnants: The winner(s) will be determined by a draw that will be conducted on the date mentioned in the dedicated publication, from the database of persons registered for the draws.
3.3. Information des gagnants en vue de la remise des prix: Marques Confort S.A. will inform the winner(s) by personal message on the day of the draw. On this occasion, the winner(s) will be informed of the procedures for taking possession of their prize.
In the absence of a response within the deadlines, the winners will lose their prize without Marques Confort S.A. being held liable, nor any compensation due. If it is a non-electronic prize, the receipt of it will be carried out within 90 days from the date of designation of the winner, at the headquarters of Marques Confort S.A..
Notwithstanding the above, the organizing company also reserves the right to retain the prizes that should have been awarded to the defaulting winner and to dispose of them as it wishes.
4.1. Marques Confort S.A. reserves the right to shorten, extend, modify, or cancel the Contest in the event of force majeure that makes it impossible to continue the Contest in accordance with the provisions of the Rules, especially in case of Internet network malfunction (due to a virus or not), the Platform, or any other problem related to networks, means, and (tele)communication services, computers (online or not), servers, Internet access and/or hosting providers, computer equipment or software, data or databases.
4.2. In the event that such cancellation, modification, extension, or reduction of the duration of the Contest should occur, Marques Confort S.A. undertakes to notify the participants by email and/or by publication on the Platform via the dedicated application and, if applicable, to communicate the new applicable rules or the new closing date of the Contest.
In the presence of modifications to these Rules in view of the previous mentions, the continuation of the Contest by the registered participants will be considered acceptance of the modifications made, each participant having the possibility to unsubscribe from the Contest by contacting Marques Confort S.A..
4.3. In case of changes to the Contest conditions, cancellation, interruption, or reduction of the Contest duration, Marques Confort S.A. cannot be held liable and participants will not be entitled to any compensation, which they accept.
4.4. Each Participant finally accepts that Marques Confort S.A. may terminate the Contest or make changes to it at any time if it finds a significant number of abuses and cheating, whether during registration for the Contest or its actual conduct.
The cancellation or modification of the Contest will be communicated to the participants by publication on the Platform or by any means that Marques Confort S.A. deems appropriate.
5.1. Marques Confort S.A. cannot be held responsible for direct or indirect damages, whatever their causes, origins, nature, or consequences, even if it had been advised of the possibility of such damages, caused by:
(i) a malfunction of the Internet network or computer equipment, including the Platform and the application (hardware and/or software and/or databases and/or data) of a Participant or any person or company related to the organization of the Contest or, more generally, any other problem related to networks, means and (tele)communication services, computers (online or not), servers, Internet access and/or hosting providers, computer equipment or software, databases and data of anyone;
(ii) the accuracy of the information provided by the Participant, which it could not reasonably consider as not complying with the provisions of these Rules and the Terms of Use in view of the information and means at its disposal;
(iii) any manufacturing defect, breakdown, or other malfunction, the compliance of the prizes with the standards to which they may be subject, or the safety of use of the prizes offered (under normal conditions of use) that are not its own products.
5.2. Marques Confort S.A. declines all responsibility for damages caused by events beyond its control, arising from the use of the prize, or the service of a supplier.
5.3. In any case, the responsibility of Marques Confort S.A. cannot be engaged and no compensation can be claimed from it.
The Contest is free and without any purchase obligation.
The Rules are made available to participants free of charge on the Platform dedicated to the Contest.
For participants accessing the Contest via a modem and using a telephone line billed according to the time spent – that is, excluding cable, ADSL, or specialized connection subscriptions and packages including or offering communication costs – the connection costs to the site incurred for participation in the Contest will not be reimbursed to the participants.
7.1. In case of dispute or claim concerning the Contest for any reason, requests must be addressed in writing to Marques Confort S.A. by mail to the address mentioned in the preamble, during the duration of the Contest and at most within sixty (60) days after the winners are announced.
7.2. In case of dispute or claim concerning the awarded prizes, requests must be addressed in writing to Marques Confort S.A., by email to the address [email protected] or by mail to the address mentioned in the preamble within seven (7) days after receiving the prize confirmation.
7.3. Each participant agrees, in case of difficulty that may arise regarding the application or interpretation of the Rules, to make an amicable appeal to Marques Confort S.A. prior to any legal action against it.
7.4. The Rules are subject to Luxembourg law. If no amicable solution is found between the participant(s) and Marques Confort S.A., any dispute arising from these Rules will be submitted to the competent courts of Luxembourg.
8.1. In accordance with the provisions of the law of August 2, 2002, relating to the protection of individuals with regard to the processing of personal data, files, and freedoms, as well as all texts relating to the execution of the provisions provided therein, the participant is informed that all the information requested within the publication dedicated to the Contest is mandatory, and mentioned as such, and that the failure to respond to these questions by the participant will prohibit any participation in the Contest.
8.2. The data collected is strictly necessary for the proper conduct of the Contest. Any use for purposes other than those expressed within these Rules must be expressly authorized by the participant. By participating in the Contest, the participant accepts the Rules and the collection of said data. The data will be deleted within 3 months following the end of the Contest, unless expressly agreed otherwise by the participant.
8.3. Marques Confort S.A. may publish and reproduce on the Platform the image, voice recording, and name of the winner, provided that the latter consents to it upon request from Marques Confort S.A.
Consequently, the data collected is transmitted only to Marques Confort S.A.
8.4. Any Participant also has the rights of access, rectification, blocking, and deletion of data concerning them by directly contacting Marques Confort S.A. by email at [email protected] or by mail at the address mentioned in the preamble.
It is specified in this respect that any request for deletion of this data by any means during the duration of the Contest may result in the cancellation of the registration for the Contest.
Marques Confort S.A. may rely, particularly for the purpose of proving any act, fact, or omission, on programs, data, files, recordings, operations, and other elements of a computer or electronic nature or format or medium, established, received, or stored directly or indirectly by it or the participants, except in cases of abuse or manifest error. The participants agree not to contest the admissibility, validity, or probative force of the elements in the aforementioned computer or electronic format or medium. Thus, the elements considered constitute evidence and, if produced as evidence by Marques Confort S.A. in any contentious or other procedure, they will be admissible and enforceable between the parties in the same manner, under the same conditions, and with the same probative force as any document that would be established, received, or stored in writing.
These rules are filed in French version with Marques Confort S.A. 9 Op de Géieren L-4970 Sprinkange and are available free of charge within the dedicated application.
Done in Sprinkange, May 17, 2023